Wayfair Inventory Management
During the Covid-19 pandemic, global supply chain disruptions exposed major gaps in visibility and predictive analytics, making it difficult to anticipate demand shifts and ultimately leading to missed sales opportunities and operational inefficiencies.
Michael Perlis
Director, Analytics Platform & Insights
My Role
I led the development of the Supply Chain Inventory Suite—a unified analytics platform that replaced seven disconnected systems with intuitive dashboards and automated alerts.
Challenges
We had to redesign fragmented workflows into scalable, self-service analytics tools that empowered 1,500+ users across functions to make faster, data-driven decisions.
Solutions
I developed The Supply Chain Inventory Suite which provided users with a single place to analyze in-stock performance, forward looking demand and inventory health. We identified opportunities to leverage a substitution data science model in a front end experience so that our Ops leaders could take advantage of promoting similar products to customers when top sellers went out-of-stock.
Impact
Within 12 months, product in-stock rates increased by 15%, recapturing $3M in lost sales. Adoption reached 60% across 400 users in six months, while analysis time dropped 50%, enabling faster, data-driven decisions at scale.
